CUSTOM FOOT ORTHOTICS – Frequently Asked Questions

What are Custom Foot Orthotics?
Orthotics are custom molded devices that are worn inside your shoes to control abnormal foot function and/or accommodate painful areas of the foot. If they are properly designed for the foot, orthotics may compensate for impaired foot function by controlling abnormal motion across the joints of the foot. This may result in result in dramatic improvement of foot symptoms.
How do Orthotics work?
Orthotics work on the feet in the same manner as braces affect the teeth. They provide a consistent base which will help to bring foot muscles, ligaments and joints back into proper alignment. Orthotics will not change the underlying structure of the adult foot. If they are not worn, abnormal function will immediately return.







What are the benefits of Custom Orthotics as compared to over-the- counter inserts?
Orthotics are custom made for your feet and they should not be confused with over-the-counter generic arch supports that can be purchased at your local pharmacy. Custom Orthotics are made from molded impressions of your feet so that the most ideal fit can be achieved. They fit comfortably in your shoes and are made of custom molded, flexible, carbon-fibre reinforced thermo-plastic.

What are some common conditions treated with orthotics?
 Ankle, knees and hip misalignments as well as pain
 Bunions
 Calluses
 Diabetic Feet
 Stress Fracture
 Heel Pain
 Morton’s Neuroma
 Plantar Fasciitis
 Leg length discrepancies






How do I obtain Orthotics?
 Check with your Extended Health Care Insurance to see if you have coverage for Orthotics
o Your Student Insurance Plans covers 80% to a maximum of $200
 Check with your Extended Health Care Insurance to find out if you need a Medical Doctor’s referral. If you require a referral from an MD, it must be dated prior to the Orthotic fitting or you Insurance company may not reimburse you.
o You DO need a referral from an MD for the Student Insurance Plan to cover the cost of Orthotics
 Make an appointment with the Chiropractors at the Complementary Health Services located in the Campus Health Care Centre for an examination of your feet and ankles.